Last updated 29 October 2026
This explains what RelayPo collects, why, who helps us run the service, and how you control your data. Plain words first; the legal detail sits under each heading.
RelayPo is run by [Company legal name], [registered address], [country] ("we"). For privacy questions write to privacy@relaypo.com. [Name of data protection officer, if you appoint one]
| Data | Why | Legal basis |
|---|---|---|
| Name, email, password hash or Google sign-in, two-step login settings | Your account and signing you in | Contract |
| Workspace content: posts, media, comments you answer, team members, clients | Running the scheduler you asked for | Contract |
| Connected social accounts (access granted through Upload-Post, our publishing partner) | Publishing and reading stats on the networks you choose | Contract |
| Billing details (handled by Stripe; we never see or store full card numbers), invoices, VAT ID | Charging for paid plans, tax law | Contract, legal obligation |
| Support conversations | Helping you | Contract, legitimate interest |
| Friday playbook email (only after you confirm) | Sending the newsletter | Consent, withdraw any time |
| Website visits: page, day and the site you came from. No cookie, no IP address, no ID | Knowing which pages help people | Legitimate interest |
| Server logs including IP address, kept 14 days | Security and abuse prevention | Legitimate interest |
We don't sell data, don't use it for advertising, and don't train AI models on your content.
| Service | What for | Where |
|---|---|---|
| [Server host, e.g. Hetzner Online GmbH] | Servers and database | EU ([Germany]) |
| Upload-Post | Connecting social accounts and publishing | [confirm region with Upload-Post] |
| Stripe | Payments, invoices, tax | EU and US |
| Postmark (ActiveCampaign) | Account and notification emails | US |
| Cloudflare | DNS, protection from attacks, file storage (R2) | EU storage, global network |
| AI providers: Anthropic, OpenAI, Google, DeepSeek, Alibaba Cloud (Qwen) | Only when you use AI features; the text you send to the AI | US, EU and China. With "EU-only AI" switched on, requests go only to EU-hosted models |
| Sentry | Error reports (no post content) | [EU or US region] |
Transfers outside the EU use the European Commission's Standard Contractual Clauses or an adequacy decision.
You can see, download, correct and delete your data. Most of it is self-service: Settings → Your data exports a ZIP and deletes your account. You can also object to processing, ask us to limit it, and complain to your data protection authority ([e.g. IMY in Sweden]). Email privacy@relaypo.com and we answer within 30 days.
If this policy changes in a way that matters, we email account owners at least 14 days before it takes effect.